General conditions of Sale – Virginie Berman
I – Scope
These general conditions of sale for products sold on the milpau.com site concern any person wishing to place an order on this site and theCompany detailed below:
Flowered By Thierry Féret with capital of €5,000.00
Registration: 19 /11/2012
SIRET: 78935373700024
RCS: Paris
Legal form: single-member SARL
Intra-community VAT: FR 29 789353737 | ||96
Adresse : 37 RUE DE CHABROL 75010 PARIS France
Telephone: +33 (0)9 83 56 40 12
Mail: boutique@exzerpt.info
These general conditions of sale are subject to change at any time. Those accepted by the customer on the day of his order will be the version retained in the event of a dispute.
II – Orders
The sale of our products on the websitehttp://exzerpt.info is valid while stocks last. The order is said to be validated after entering your bank details or after validation of the order for payment by transfer or paypal.
As soon as your order is validated, an email automatically sent to you containing your order form. You can follow the progress of your order in your customer area.
The order form constitutes irrevocable proof of purchase which can only be called into question within 7 days after receipt of your package.
In the event of a dispute over a previous order or if theCompany Flowered By Thierry Féret believes that it has any risk of collection, theSociété Flowered By Thierry Féretreserves the right to cancel or refuse any order.| ||131
In the possible event of unavailability of an ordered product, the customer service of theCompany Flowered By Thierry Féretvous contactera dans les meilleurs délais par mail ou par téléphone. L’intégralité de la somme vous sera restituée et la commande sera donc annulée sans autre indemnité.
All our articles have been highlighted with the greatest possible precision, taking into account several criteria: “photos , product sheet…” The products have been described as precisely as possible.
Regarding bouquets of flowers, these are neither exchangeable nor refundable.
TheCompany Flowered By Thierry Féretremains the owner of the ordered goods until full payment of the order. The transfer of ownership to the customer will take place when the latter receives the goods.
In the case of clic and collet, fresh products (bouquets of flowers) will be kept for 48 hours beyond the collection date . Once this deadline has passed, the products not collected will not be considered unclaimed but the order due to theSociété Flowered By Thierry Féret
III – Price
Prices are indicated in euros, all taxes included. The VAT applied to each of our products is the French VAT in force on the day of sale.
TheSociété Flowered By Thierry Féret reserves the right to change its prices at any time without notice. The price indicated on the purchase voucher when ordering will be that applied, subject to product availability.
IV – Payment and security
We offer 5 payment methods:
1) By credit card in 1 payment
All our orders are processed by the Stripe payment module. You are redirected to their platform secured by the SSL (Secure Socket Layer) protocol to make the payment.
LaSociété Flowered By Thierry Féret|| |177 ne dispose d’aucune information bancaire vous concernant.
Your order will be confirmed, after validation of payment by the bank.
3) Paypal
Payments are made directly via the Paypal site secured by the SSL protocol. The Company Flowered By Thierry Féret has under no circumstances access to your bank details.
Your order will be confirmed , after receipt of the amount of your purchase on our Paypal account.
V – Delivery, Return and Exchange
LaSociété Flowered By Thierry Féretdelivery is made on the date and time selected by the customer. If, however, this is not possible on time, theCompany Flowered By Thierry Féret undertakes to notify the customer as soon as possible.
Deliveries will be perform only on. Paris and its inner suburbs.
Delivery rates are indicated at the time of the order.
No costs are attributed to orders by Clic & Collect, the customer comes to collect their order from the store on the date and time indicated. When ordering at 37 RUE DE CHABROL 75010 PARIS France.
THE company Société Flowered By Thierry Férets undertakes:
•Société Flowered By Thierry Féret commits to a maximum delivery time. This deadline is clearly indicated before the conclusion of the contract, and varies depending on the products and sizes ordered. In the event of non-compliance bySociété Flowered By Thierry Féret of this deadline, and in the event that the product has not yet been shipped, the customer may demand resolution of the sale and be fully refunded. The customer must terminate the contract by registered letter with acknowledgment of receipt.
• In the event of delay in the maximum delivery time and request from theCompany Flowered By Thierry Féretwith La Poste for an investigation into the tracking of the package, the time available to the customer to terminate the contract will not be offset from the processing time of the investigation carried out by La Poste.| ||229
• Pour toute commande passée sur notre site avec livraison à Paris et petite couronne parisienne, les frais de port vous seront offerts à partir de 150€ d’achat.
• The package will be sent to you is delivered against a signature. You will have to check it in the presence of the carrier or postman. In the event of damage or an incomplete order, make a recommendation on the carrier's or postman's slip. Then within 48 hours, send two confirmation letters with AR, one to the headquarters of theSociété Flowered By Thierry Féretand the other to the carrier or the Post Office. No action can be taken against the delivery person or La Poste if the customer does not fulfill his duties within the deadlines mentioned. If you refuse the package without justified reason, a fee of €12 will be entirely your responsibility.
• For any item purchased on the site www.floweredby. com you are “satisfied or your money back”. Clearly, within 14 days of receipt of your package, you can request a standard size exchange, a refund or a credit excluding bouquets of fresh and dried flowers. Return costs will be borne by the customer.
• To return, you will use a Colissimo Recommended with insurance of an amount at least equivalent to the new selling price of the product. We cannot be held responsible for loss or damage to a package returned by you.
• In the event of return for reimbursement, if the product is not returned in an immediately available condition upon sale, “relisting” fees may be requested, depending on the workload to carry out this relisting.
VI – Provision of the Law “ information technology and freedoms »
In accordance with the Data Protection Act dated January 6, 1978, you have the right to access, rectify, modify and delete data concerning you.
You can exercise this right by sending us a letter to the following address:
Société Société Flowered By Thierry Féret
Address 37 rue Chabrol
75010 Paris
Mail : boutique@exzerpt.info
VII – Responsibilities and settlement of disputes
TheSociété Flowered By Thierry Féret cannot be held responsible for damage caused by the Internet network (viruses, disruption in the service…) or all cases qualified as “force majeure” by the courts.
In the event of a dispute, an amicable solution will first be considered, before any legal action . If, however, no amicable solution has been found, the contract will fall under the jurisdiction of the courts of Paris France if it is declared by the Company Flowered By Thierry Féret If the dispute is declared by the customer, the contract will fall under the jurisdiction of the courts of the customer's place of residence or delivery of the order, at the customer's choice.| ||284
Les présentes conditions générales de vente sont soumises à la loi française.
VIII – Criminal Clause
In accordance with the article L441-6 of the Commercial Code, late payment penalties will be applied in the event of payment of sums due after the date appearing on the invoice or schedule.
If recovery is done in a contentious manner, the buyer undertakes to pay, in addition to the principal, costs, expenses and emoluments ordinarily and legally payable by him, compensation set at 100% of the principal amount including tax of the debt with a minimum of 150 euros, as conventional and fixed damages, in addition to the Bailiff's fees.
In the event of cancellation of the sale for non-payment, the sums paid by the The buyer will be purely and simply acquired from the seller.
In the event of total or partial non-payment of an order on the due date, the sums due for this order or other orders already executed or in progress will be immediately due after formal notice.
IV – Copyright
The law of March 11, 1957 prohibits any reproduction, even partial, of any element present on the milpau.com site without prior written consent from theSociété Flowered By Thierry Féret
If you do not wish to accept these general conditions of sale before your order, please let us know the reason by email (boutique@exzerpt.info).